Frequently Asked Questions
Everything you need to know about bringing nature into your home.
What materials are used in Wild at Heart furniture?
We prioritize sustainable, high-quality materials including FSC-certified solid wood, organic cotton upholstery, and recycled metals to ensure your home reflects the beauty of the natural world.
How long does shipping take for large furniture items?
Standard shipping for small decor takes 3-5 business days. For larger furniture pieces, our white-glove delivery service typically takes 2-3 weeks depending on your location.
Do you offer international shipping?
Currently, we ship to the continental United States and Canada. We are working hard to expand our logistics to include international shipping in the near future.
What is your return policy for home decor?
We offer a 30-day return window for most items. Products must be in their original packaging and unused. Please note that custom-made furniture pieces are final sale.
How can I track my order status?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to our carrier's tracking portal.
Are your products covered by a warranty?
Yes, all Wild at Heart furniture items come with a limited 1-year warranty covering manufacturing defects and structural integrity under normal residential use.